Ordered £50 flowers and a £10 vase, they delivered the flowers which weren't in the best condition and forgot to send the Vase meaning the flowers got wasted anyway. Spoke to support who said they can't send the vase out seperately so would refund me the cost of the vase for the inconvenience (even though it wasn't delivered) - There support team has been terrible, they haven't acknowledged any of the issues I raised and have simply said they can't help me. I would not shop here again or recommend it to anyone else, there are plenty of other places that do it better and have a much better response to issues.