The Flowers we received were poor quality for the amount of money spent. It was such a disappointment and i will not choose this florist again. The arrangement does not resemble the one advertised on the website as you can see by the pictures. This was for a bereavement and i was asked to wait 5 days to then take photos of flowers. How ridiculous? when the recipient is grieving. The last thing she would be waiting to do is take photos of her flowers. I am utterly shocked at their response to my comments and of what was delivered. Very poor customer service indeed