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Abigail Leggett
So angry with this company.... Ordered my step mum some flowers on the anniversary of my step brothers death and was told they would be delivered the next day. I then emailed on the day to make sure and I got a reply saying yes they will be delivered today... it got to 6pm and still no delivery .... I then emailed to say are they being delivered and I got a half arsed apology and my flowers weren’t being delivered!!! Said I wasn’t happy and wanted to make a complaint.... then got another half arsed email and £5 refund.... not happy and definitely been fobbed off!!! Won’t be ordering from here again as it’s the 2nd time it’s happened!!! Awful company ..... false advertising and should be reported!!!!!!
3 years ago
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Serenata Flowers has a 3.4 average rating from 5,948 reviews

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