So angry with this company....
Ordered my step mum some flowers on the anniversary of my step brothers death and was told they would be delivered the next day.
I then emailed on the day to make sure and I got a reply saying yes they will be delivered today... it got to 6pm and still no delivery .... I then emailed to say are they being delivered and I got a half arsed apology and my flowers weren’t being delivered!!! Said I wasn’t happy and wanted to make a complaint.... then got another half arsed email and £5 refund.... not happy and definitely been fobbed off!!! Won’t be ordering from here again as it’s the 2nd time it’s happened!!! Awful company ..... false advertising and should be reported!!!!!!
3 years ago
Serenata Flowers has a
3.4
average rating
from
5,948
reviews
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