DO NOT USE THIS COMPANY !!!! Last Saturday evening, we ordered flowers to be delivered to my sister in Scotland for her birthday. We gave the correct address , plain as, as we have done with several other deliveries to the same address. Within hours, on Sunday, we received an email stating the Chauffeur had delivered the flowers and an accompanying photo of the home to prove delivery. Finding it very strange to have such a delivery on a Sunday, with the Scottish city being under Covid Closure on a Sunday coupled with a photograph of a strange dwelling not even resembling my sisters home, we immediately became suspicious. Emails began between us and this flowers company, 12 in total. They claimed the address to be wrong. We supplied the correct address again and again and so on and on, wrong address. Eventually they said the address was wrong as it had no Post Code attached. We responded that the address was correct and blind freddie could understand it. Sorry they said, no correct delivery address, delivery failed and order void. They invited us to reorder with full amount to be paid. We have since discovered their head office to be in MALTA and since then have found this site where we are "encouraged" that many others have experience same or similar experience. Needless to say we will not be touching this company again and encourage everyone to do the same. Trouble is few read this BEFORE ordering. I think British expression is "NOT HAPPY JAN !!" G