The night before my flowers needed to arrive for my friends birthday the let me know that the flowers I had ordered were not in stock and I had to choose another bouquet. This or not receive them on the day I had paid for.
I chose the same amount of roses in pink (originally white) for which they tried to charge me extra for even though this is all due to them making a mistake.
When I declined they refunded my my money with no apology or response.
Awful. I will never order again. My friends present will now never arrive and I live in another country.
2 years ago
Serenata Flowers has a
3.4
average rating
from
5,948
reviews
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