As with so many previous people’s experience, the flowers I received for Mothers Day were poor quality, small and nothing like the photograph on the website. They died even before the blooms opened.
In correspondence with Serenata Flowers they offered me a replacement bouquet or a refund. So as not not to disappoint my Son I agreed to a replacement to be delivered yesterday. This has failed to arrive.
In further correspondence with the company I am receiving what appears to be automated responses which do not deal with my issues.
I will now have to tell my Son and won’t be buying from this company again.
Please be aware of their poor customer service.
2 years ago
Serenata Flowers has a
3.4
average rating
from
5,948
reviews
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