Gto the local Asda for flowers, stay well away from serenata . I have no idea what the product is like as it was never delivered and I have wasted 38 pounds. Don’t buy anything from this company, you cannot trust them. The website is misleading and their customer service staff, although polite, have no real intention of helping you. My order was due 1 week ago but they tried to deliver to a school at 9 pm, or at least they say they did. I paid 4.99 for priority delivery and the description of this seems fine. Unfortunately it only guarantees delivery from 7 am until 9 pm but to find out this information you have to dig through the entire Ts and Cs. They don’t tell you this up front and you think the 4.99 is for a delivery the next day. Even the second day when they “try” to re-deliver they do it at the same time- to a school at 9pm! It’s clear that they and their couriers couldn’t give a monkeys once they have your money.
I only gave one star as I had to, it should be none!
2 years ago
Serenata Flowers has a
3.4
average rating
from
5,948
reviews
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