I have used Serenta before without issue but this time whilst I found the ordering and delivery very good, the flower arrangement was not as described on the website. The flowers were described as "Pure Love Gift Bag" but were delivered in cellophane and no bag! When I contacted their customer service they informed me that the "details" said they would be in cellophane. I told them this was misrepresentation and that I would be taking this further, they then offered a 25% money back. Won't be using them again.
7 years ago
Serenata Flowers has a
3.4
average rating
from
5,968
reviews
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