The courier left the flowers with a neighbour even though my in laws were in their house. I received an email to say the flowers had been delivered to my mother in law which in fact was untrue. I sent a message to your customer services which once again is difficult to make contact. I was told they knew the flowers had gone next door but the courier didn’t have an option to let me know. I won’t recommend your company poor communication and also courier decided to leave next door without letting myself or my mother in law they had. A card through the door would of taken one minute. Didn’t even receive an apology My mother in law isn’t well and I wanted her to know we were thinking of her Poor service