I have ordered from Serenta Flowers and always been pleased however, on this occasion I was extremely disappointed. The flowers were a surprise for a friend. They were delivered late and a cleaner had to take them in (work address). My friend had to travel back to work the following day to collect them. All customer service advised was that an investigation will take place with the courier service. No thought to the disappointment of both myself and friend. Was quite upsetting experience.
7 years ago
Serenata Flowers has a
3.4
average rating
from
5,968
reviews
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