100% will NEVER EVER use again. Email told me guarteneed delivery to a hotel in Northern Ireland to find out late in the evening that the day they were meant to be delivered that they won't be. Destroyed a present I was sending to a couple for their 1st anniversary. Advised to give an alternative address which I did and guess where the flowers ended up, at the hotel that they were staying in for 1 night only. Paid £38 for flowers now to sit in a hotel that for no one. Disgusting service. Will be telling anyone that asks me about this never to use. Never see my money again and now have to spend more money trying to get them a present. Totally useless.