Ordered flowers on Sunday to be delivered Monday. Received DPD email to say would be delivered 2.49pm and 3.49pm. By 6pm nothing arrived, emailed customer service to be told they were on there way but they did have till 9pm to deliver them it's in the terms. The terms say usually 8 till 6 but can be up to 9pm at busy periods like Mothers Day. I would be surprised to consider a Monday in January a busy period. When I emailed back to say they were being delivered to a work address and why send me an email with a delivery time of 2.49 - 3.49 and then nothing. The reply was there was a delay but no one had told me. I then asked what would happen to my delivery if no one was there to receive it. I didn't get a reply to this. So all in all I will stick with Interflora next time.