Ordered flowers , cake, vase,balloon and a hand cream. Hand cream was missing. It was a surprise for the wife who was out of town at her Mums. I had to ask her what she received that is when I found out the cream was missing, otherwise would not have known. Put a request for the item to be resent as it gives you that option when mKing a complaint. Was emailed back that the item can not be resent as it is not a main item so they had refunded my money. Appalling. Not be ordering with them again.
6 years ago
Serenata Flowers has a
3.4
average rating
from
5,953
reviews
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