I can confirm that Serenata Flowers' customer services are spot on and I can only say that it is thanks to their customer services team and their generous offer of re-direction at a reduced price was the icing on the cake. Without this offer we would have not been able to re-send the flowers due to finances.. so my cousin who had been discharged from hospital without our knowledge to another address, has in the end been able to enjoy her flowers that have brightened up her new room. Top rate customer services will definitely be recommending Serenata to my friends and family.