Flowers arrived on time for mother’s day but were wilted & rose petals were brown. They were completely dead 3 days later. My mother said they were rotting from the inside out like something was inside them eating them! I contacted serenata with my concerns and was told there was nothing they could do because I didn’t email them right away. Second time I have ordered flowers from here which have arrived this way, used to recommend them but not any more. In my mother’s words “don’t waste any more money buying from them”. Very disappointed in the flowers and even more so with the response I received. I will not be using this company anymore after being a customer for several years. Not all customers can get photos uploaded straight away to complain when something is wrong, especially not when it is an elderly woman who can’t work technology! Thanks for ruining mother’s day for my mum, and also for me knowing how disappointed she was with my gift. Photo is of flowers on arrival.