Although the communication and delivery were both excellent, the "deluxe" bouquet of flowers themselves were a real disappointment. They are advertised as being in bud ( i.e. fresh and with plenty of life in them). However- none were in bud and many, including the lilies and roses (the key components) were already showing signs of withering, with browning of the petals . The bouquet will not last any time as they are already well past their best after 3 days. In addition, the birthday cake , at £3:99, was tiny (maybe a couple of mouthfuls) was far smaller than anticipated for the cost and very disappointing as well. It is a shame that the flowers and extras do not match the service provided.