The roses in the bunch were not good with over nine of the twenty dieing in the first few days, as I was in an hotel the dead roses were taken to the bin by the cleaners, so I was not able to photograph them. On complaining I was told that the roses were only guaranteed for 3 days. If I had known that then there was no way that I would have spent fifty pounds on what has now upset my wife on our golden wedding anniversary. Also on complaining in one reply the word ass was in the email probably meant to be add ?? Also another email said that they understand and agree but cannot anything