I was very disappointed to find that my flower delivery for a 6th birthday didn’t happen because the delivery driver was unable to knock on the door of the house 2 feet to the right. The delivery driver was told the house to deliver to was next door and the recipient was home but the delivery was marked as failed. I am now asked to pay half again to have the flowers re delivered. The birthday has now passed and the opportunity missed. Receiving Flowers should be special, it’s a shame the after care isn’t. I’ve waited days for a reply, and no one can be contactable by phone. Show some understanding please.