Firstly guys, do NOT click "grandissmo" at checkout (they really are not grandissmo)! Customer services at Serenata don't care about customer satisfaction. The most crappiest flowers ever, the flowers looked as though they were bought from a supermarket, packed in box and collected by DPD to deliver (hand on my heart, this is exactly how the flowers looked - DEAD) I made contact with customer services explaining how disappointed I was with the flowers, I even offered to post them back (as pictures can be deceiving) they responded sarcastically with "I am so sorry for the one flower...a refund of £3.50 will be credited to the account". I was shocked with that response, I didn't bother pursing this further as I knew they just don't give a monkey's about how the flowers looked as long as they got their money! Please don't waste your money here, purchase your flowers elsewhere.