Awful experience and terrible customer service. Flowers dint turn up on the day they were supposed to and the company lied about why. They told me there was no access to the house (which is untrue) and the next day the driver confirmed that he was off and his replacement had not attempted to deliver. The flowers turned up a day late (having just sat in a van) and so looked tired and died in not much more than 24hrs - for a flower company they should appreciate how important it is to get them into water ASAP. When i complained they ignored the fact that the lied about delivery and told me the flowers looked fine from a picture i sent (they didn't!). Zero apology at all and a hassle to get my money back. Also no customer phone line to speak to anybody doesn't help! For a company specialising in providing flowers for special occasions they seemed really not to care whatsoever about potentially ruining one! All in all a great company to use to spoil a special occasion.