Did not attempt to contact the recipient of the flowers, just left birthday present outside in December cold to be found next day. Delivery was out of their 8am-8pm specified delivery time (9.30pm!) and customer services response was to quote T&C’s small print that allows them to do as they wish. I suspect I should be grateful they included flowers. Ruined the birthday and appalling customer service to rub salt in the experience. I would actively avoid them if the occasion is important
6 years ago
Serenata Flowers has a
3.4
average rating
from
5,951
reviews
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