POOR CUSTOMER SERVICE We are extremely disappointed with this company. We sent flowers (which were beautiful) to our sister in law whom had lost her husband. They sent the message to her on a happy birthday card. I noticed this when they sent me the confirmation email. I sent messages to them on four separate occasions, using different contact addresses asking them to remove the Birthday card. All I got from them was a return message stating “Kindly be advised that your order has been already streamed to our partner, therefore we can no longer accept any amendments or cancellations at this stage“. They had two days to fix this problem but couldn’t be bothered. They delivered the flowers with the Birthday card with my message of condolence., they also charged me £2.99 for the card! They have still not retuned my message or offered me an apology. I DO NOT RECOMMEND THIS COMPANY