Unfortunately I would not recommend this company as the bouquet did not resemble the website advert. There was a distinct lack of flowers, instead lots of foliage was added which made the bouquet look poor. The roses were wilted with brown petals, which the company claims are guard petals and need removing. Very poor value for money. I have tried to deal with their customer service but it is like speaking to robots. I am taking my complaint up with Trading Standards as I am incensed by their ignorance when the boast about fantastic customer service on their website.
5 years ago
Serenata Flowers has a
3.4
average rating
from
5,950
reviews
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