I ordered flowers for a colleague's 60th birthday, the courier apparently left a calling card I didn't receive and not even a phone call to say they were unable to find the address which was clearly put on the order form. I then on the day of delivery was emailing back and forth requesting when will delivery be made and requested some sort of compensation as I specified the date I needed delivery and it was not made until the next day. They do not want to even want to make amends eg: compensation of some sort, in their eyes as long as the flowers were delivered that's good enough for them! What a disappointment I will certainly not be ordering from them again.