I ordered a rose-plant with a pot for my best friends birthday. If I knew the plant was going to last only for a week I would have bought a bouquet instead..... The plant was eaten by a lot of small worms.... Considering that the plant has been inside all the time in a very clean and clear office, there is no way the warms magically came around after the actual delivery. I am highly disappointed. Expected much more. On top of that Serenata Flowers Customer Service refuses to help me in the matter. They wont send a new flower, and they wont refund me any money what so ever, even tho it's only been 6 days since the plant arrived. I would suggest to not order anything from this company as you don't know what quality you are getting and the company take no responsibility what so ever. I could have understood if the plant just died and was dried out or something, but this is clearly not the case which the pictures shows as well. (And it's not cheap money either.) I've just lost £50. Do yourself a favour and order your flowers/plant from another company!!