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Gerard Anthony Lankester
Flowers delivered 24 hours late for daughter's 40th birthday. Raised a number of emails to the Customer Service Department - what a waste! Customer service is of such a low level it would suffer vertigo in a sewer. All I received was an unhelpful, unsympathetic, uncaring, could not care less, take it or leave it attitude. My advice to anyone contemplating using this company is very simple. DON'T! In my 67 years I have raised maybe one or two complaints about rotten service, however, in this instance I simply want potential customers to be aware and steer clear to avoid the disappointment and distress you will undoubtedly endure with this NO SERVICE COMPANY.
5 years ago
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Serenata Flowers has a 3.4 average rating from 5,949 reviews

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Alice, Customer Support

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