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Gail Rankine
229839622 Ordered flowers yesterday and got my email to say flowers delivered. Once again , no flowers received. This is the second time this has happened in a few weeks. Contacted customer support who simply said sorry for any inconvenience and you can resend. I ordered the flowers for a special friends birthday , the fact that they did not get the flowers on their birthday is bad enough but they did not even try to compensate for their mistakes . I had to email numerous times before they would even resend my order. Shocking service and think the company needs a new driver who delivers the flowers . The company is going to loose a lot of business as 6 people I know will not use this company ever again .
4 years ago
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Serenata Flowers has a 3.4 average rating from 5,949 reviews

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Alice, Customer Support

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