I would recommend that you DO NOT use this company to send flowers to your special one. As per many other reviewers the standard of the bunch of flowers which were received were nothing like the illustration of the bouquet which I ordered. The flowers were like a bunch you could buy in a supermarket for £5 wrapped in cellophane with a soggy green napkin around the stems to keep them hydrated, this didn't work as they were very wilted.
Customer service was a disgrace as after sending a picture of the flowers we got what seems to be the stock answer of the floral team have reviewed your image and confirmed that the bouquet meets the correct quality and size of that ordered.
Obviously their quality standard is as low as its possible to get.
Please save your money and purchase a quality bouquet from M&S or Sainsburys for half the price, believe me you and your recipient will be much happier. I do not think this company will last much longer given the product and customer service
4 years ago
Serenata Flowers has a
3.4
average rating
from
5,949
reviews
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