In March my daughter in Tasmania ordered flowers to be delivered to me in Glasgow when I came home from hospital. I have never been so disappointed in a floral arrangement/ condition of those flowers. Photos were sent to customer complaints, an apology received,accepted and arrangements agreed to to resend flowers when we advised. Replacement received on 5 th May as requested. What an absolute disgrace this turned out to be ,apart from being a cheaper version of original order,it was a total eyesore. Foliage almost dead,flowers lasted a day before they withered.Two stems of Lilies followed suit band one didn't even open. This was by far a cheaper arrangement than original one ordered,sadly looked liked it had been thrown together and fit only for garbage .You will most certainly NEVER receive a recommendation from friends or family. Local florists will now get our overseas and local orders.