I have used this company for a number of years when I needed to send flowers, and introduced my sister to them who ended up sending me a bouquet for my birthday on Monday (12/5). I was absolutely shocked at the very small bunch of flowers I received. 5 sweet William, 5 of some other flower that I don’t know the name of and a bit of gypsophila. Knowing the cost of the flowers from Serenata I contacted my sister and sent a picture. She was outraged and said these were not what she had ordered. To be fair I could have got a bigger and better bunch of flowers from a supermarket for under £10. I was so impressed with this company when I first started using them but I’m afraid they have lost two customers.