A disgrace. My sister ordered a £39.99 bouquet of flowers for my birthday. You could have easily got all this and more at Sainsbury for around £15. Arrived at 7.30pm. Hardly convenient. Box battered, flowers had broken heads, flowers were wilted and without water. Flower debris at the bottom of the plastic. Most of the bouquet was foolish enough. Got plenty of this at no cost in my garden. The birthday card that was an additional £2.99, was a glossy piece of paper, not even card. I’m speechless that they would even charge for that. Very difficult to find a way to complain. Website not easy. Please DO NOT USE this company. Save your money and upset, plus the exhausting number of hours it’s taken to find an email address, take photos and make time to rescue what I can of the terrible condition these flowers are in. If I could give no stars I would.