I am extremely disappointed in the quality of the flowers and there customer service. I regularly order flowers for delivery for my partner on the first occasion she received a box that was absolutely soaking wet and damaged the flowers were also damaged. I contacted the customer service team and followed this up by providing photos, they apologised but offered not replacement. During the Covid lock down my and my partner where unable to see each other as we was both working on the front line so I decided to give them another try, my partner sent me photos and I could not believe it they were dead and went straight in the bin. After contacting the customer service and getting nowhere I emailed the director who eventually reluctantly refunded the cost of the flower. I would never use them or recommend