have just got back a reply from serenata after they sent a so called bouquet of flowers for my wifes 60th, where they said that their flowers fell within their quality expectations? even taking account that they had been delivered in a box through the letterbox (they do state this on their site) and give a bit of time for them to recover,(although how much recovery is needed when there were leaves hanging off one, and another misshapen, and one actually broke) they are a very poor excuse for £25 quid’s worth of flowers. be warned, trick me once shame on you, trick me twice shame on me caveat emptor