Horrendous experience. My mum ordered surprise flowers for my birthday since I was spending it alone in lockdown. When they arrived they looked nothing like the photo on their website. There were far fewer flowers, they weren't fresh, and they had brown marks all over the rose petals. The foliage leaves also had large brown/black marks and huge, noticeable insect bites. When I complained and sent photos, the only response I got was that the guard leaves were still on and that the flowers should look as expected when these were removed. No they didn't. There was no reference made to the fact that the flowers were brown all over and in the middle and not just on the outer guard leaves. They also didn't mention anything about the state of the foliage. Overpriced and poor quality. My mum was so upset and disappointed that she'd wasted her money on these and that these were my main birthday present. Please buy elsewhere. Even flowers for a few pounds from the supermarket are fresher, last longer and are far nicer than these.