Very disappointing. Out of the selection of flowers I ordered ‘darling delight’ which included roses, at £29.99, expressly because the recipient loves roses. When it arrived there wasn’t a single rose. When I complained Serenata relied on the term allowing them to substitute if any flowers weren’t available. It’s June and roses are abundant! I consider there to be a breach of Sales legislation as the flowers delivered did not match the description and photo on their web site. Also if they rely on the ability to substitute to this extent then there’s no point offering selections - they can just send out whatever they think, regardless of costs. I would NEVER use this company again, and advise anyone looking for flowers to go to a more reliable source.