Cheated and deceived by Serenata Flowers. I will definitely never use this company again and unless you wish to experience the same as I did, I strongly advise anyone to think twice and to first read all the reports on this website. I wish I had. As the attached photos clearly show, I was deceived by the picture. Next it will be you. I emailed Serenata, to complain, but take my advise "don't waste your time." You have more chance of walking on water then getting anywhere with this company. If you send flowers to friends or family, would you expect them to take photographs of the flowers they received. Of course NOT. Utterly absurd. Would you ask friends or family to take photos of the flowers you sent the. Definitely Not. But Serenata expect you to Having failed to get the woman to understand and accept my complaint and after being constantly fobbed off, I asked for my complaint to be passed on to the Manager, but no such luck. Believing is seeing. Lookup on the website " Blush Delight" and compare to the photo of what was received. No Comparison.