For context, I work from home and am therefore here all day. On the day of their first “attempted delivery”, I got an email at 16:10 saying that they had attempted to deliver my parcel at 16:55 but that no one was home. After a very heated discussion with a disinterested customer service agent, he admitted that their warehouse was closed that day and so that no deliveries could be attempted. On the day of their second “attempted delivery”, I got an email at 19:55 that they had attempted to deliver the parcel at 20:30. I called them again and talked to the rudest customer service agent. After escalating the case, the company admitted never trying to deliver. Five days later, still no parcel…