Terrible Service from Seur. I ordered a pick up online, and prepaid via paypal. I RECONFIRMED with their phone line and they gave me a tracking. All ok, except they never picked up the package, I called and they said the pick up was cancelled.. ? Invented by them and this is the second time they have done this to me... They do not call you or reschedule they just cancelled. Then Customer Service was super rude and did not identify the problem and "rescheduled" the pick up for the next day... Quoting 3 x the online price. They told me that if I order over the phone it is more expensive! that is Customer Service from Seur!! Instead of helping fix their mistake the make me waste hours, hang up on me twice then quote me rather than the original 25€ now 68€!!!!!! This is common practice for Seur to without warning cancel your pickups/guaranteed deliveries... THEY SIMPLY DO NOT CARE. Avoid Seur at all costs if you want customer service