WORSE SERVICE EVER
This is actually the first time I write a review - but there have been too many problems with this company in the past - I live in the countryside on the Balears..they never ever managed to deliver to where I live - nor do they phone me to arrange a meeting point in the village near where I live...wich all other companies a capable of - one week ago I received an email saying my parcel will be delivered same day - nothing happened - next day nothing happened again - so to make things more easier I redirected the parcel online to be dropped off at my local Seur Drop Off Point...next day looked online and it said it will be delivered there same day - guess what? nothing happend..today, 5 days later I looked online and saw the status of my sending was changed to'there is a problem with the adress' please enterinformation to solve this???? so I placed a complaint and phoned customer service but until now - I don't have my parcel..never ending story..I have no idea how a company like this can survive....
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