ordered 2 virginia riser recliners, both faulty, sherborne sent engineers and he agreed not fit for purpose. Shop I purchased from arranged for 2 more to be delivered only unloaded one and found still not good so delivery men decided to return I old one and one unpacked one to go back,now Sherborne say nothing wrong with them even though their engineer they sent said differently. Now shop is fighting them for refund.Service not good at all, faults were crooked mechanism and both rock, when reclined the back corners of both chairs hit the floor. The shop I am dealing with has been working hard on my behalf no fault on their side