I bought my son and daughter Nikes from here they were both marked on sale for 69.99 and had a 10 dollar off coupon. But once they checked out and I looked at the receipt I was charged full price for them so took them right back in the store and the lady gave back the difference but the way she did it I was ripped out of the 10 dollar coupon. So went back in for a second time and she was Extremely Rude! She said she was the manager and told me she already helped me and I needed to contact customer service REALLY contact customer service for an issue that was her fault the manager in the stores fault!!! I have never experienced something so stupid how unprofessional! When I said to her that she ripped me out of the coupon and she was rude about it and said she already helped me I said I just need you to understand what I’m saying that she refunded me the difference in the price of the shoes minus the 10 off coupon and she smirked in my face! I did call customer service and talked to a lady who was friendly and said she opened a claim and the district manager would contact me within 48 hours but no one contacted me! I guess that’s why the manger at the Nile’s Ohio Shoe Carnival felt completely comfortable dismissing my issue that she caused by charging me full prince for items that were on sale then telling me to contact customer service over the phone and smirking in my face. She might as well of told me to go F myself she wasn’t going to help me! If I could give zero stars I would!