Unfortunately the boots I received were not the boots I ordered, they were similar ie: the same make, just a different style and colour. I called customer services to rectify the problem and it was explained to me that the wrong stock picture had been used to advertise the boots and they did not stock the ones I had ordered, they only stocked the ones I received. However, the lady I spoke to was extremely helpful and apologetic, I have returned the boots and I am just awaiting my refund. It was just a little bit of a shame as this was my first order through Shoefish x