I will never buy from Shona Joy again!!! While I have (eventually) ended up with 3 nice bridesmaid dresses for my upcoming wedding, the hassle and effort to get to that point has not been worth it for me. Long story short = don't advertise to people that they can buy bridesmaids dresses which are identical in colour if you can't actually deliver on that! My bridesmaids and I ordered fabric samples from Shona Joy from their 3 different bridesmaids lines. After selecting our preferred colours and styles I phoned Shona Joy to check that they had the item in stock and was told that they "had plenty". I went to order 2 days later and there was no stock left. I subsequently phoned and found out that Shona Joy was discontinuing that particular line and there would be no more stock coming in. I was not told about this originally and was annoyed to have paid for fabric samples for a discontinued line. That was the first fail on their part. We ended up picking a couple of dresses from one of their other bridesmaid ranges which are advertised as "mix and match" (i.e. the colour is identical and you can choose different styles). We ordered 2 dresses in one style and 1 dress in a different style but all advertised as the same colour. I even phoned and confirmed with Shona Joy that the colour would be identical and emailed again to confirm. When they arrived the dresses were different shades of the same colour! Like, noticeably different and not what we were promised. That was the second fail. When I phoned they offered to swap the dresses for me but they made me process a NEW purchase for a second lot of dresses (so I was out double the amount of money) and they promised to refund me for the first lot of dresses if I mailed them back. So I mailed the original dresses back and received a refund for 2 dresses but only a store credit for 1. I had to phone again to get that changed to a refund. That was the third fail. When the new dresses arrived they were NOT THE SAME COLOUR. I could not believe it! When I phoned up about it I was advised that I would only get a credit if I returned the second lot of dresses EVEN THOUGH they were still not the same colour. That was the fourth fail. After going through so much hassle with them and having them promise that the new dresses would be the same colour they did not deliver. At least with the second order the colour difference was very slight so my bridesmaids and I decided that it would probably be close enough for the day so we are just going to keep the second batch and deal with the shades not being identical. HOWEVER, this is not what was advertised or promised on their website. Shona Joy should not advertise their bridesmaid range in the way that they do. If they can't actually deliver multiple dresses in the same shade they shouldn't advertise that they can. I should say that I did deal with the same person from customer service the whole time and she was very lovely and apologetic. HOWEVER it still doesn't make up for all of the stuff ups and also that I still didn't get what I paid for and what was advertised on their website. I will never buy from Shona Joy again.