I am extremely frustrated. I was initially very drawn to the design of the clothing but I wished I’d read the reviews first! And I’m not a reviewer! The company should be upfront about the difficulties for international customers . Apparently, customs requires the physical address of the merchant. This can be found nowhere online! On top of that, the response time was at least 3 days by email and I could never reach anyone on the phone. So I spent the entire week tracking down the address information so that my package could be released. After the long delay with no resolution, customs returned my $1000 order to the seller! So not only do I not have anything to wear for my wedding events, I have $1000 tied up until Shona Joy receives the shipment. Such a horrible and first-time online shopping experience. Again, I should have read the reviews first!
3 years ago
shonajoy.com has a
2.2
average rating
from
147
reviews
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