Whilst the dress was beautiful, don't expect to be able to wear more than once. I ordered the 'LA LUNE BIAS COWL MIDI DRESS - TERRACOTTA' for a wedding I was bridesmaid in. I followed the care instructions, carefully hand washing the dress in cold water with very mild soap. I knew it was a risk washing it but figured if I followed the instructions it would be fine. Upon the dress drying, piling began to form and the shine is completely gone from the material. I understand that there is a risk this may happen, but if so the instructions should state dry clean only not that you can hand wash this dress. Beware that washing the dress will ruin it. I am beyond upset and frustated in the quality of this dress, with an expensive price tag you expect good quality and to be able to wear the dress more than once. I reached out to their customer service and was relayed the wash instructions. I let them know twice that I followed exaclty what they stated and how upset I was that this had happened and then they chose to not respond for weeks. I followed up again and the least they could do was provide me a 10% discount code. Beware that you may aswell buy the cheaper knock off dresses rather than the real deal as atleast if they dont last long you aren't wasting as much money as this! Judging by other reviews and what I have seen in bridal groups across facebook, this is a very common occurance which they arent willing to rectify in their care instructions. Really upset at the lack of care and the major acting of entitlement from this company.