This was my first order from Shoon and after ringing to check width sizes the young man that I spoke to suggested that I order all of the ones that I was considering and return the ones that I didn't want. So that's what I did and am very pleased with the quality of the leather and even the packaging made them feel special. I was torn between a boot and a shoe and my husband suggested that I bought one and he paid for the other. The following day a friend called around and I showed her the two pair that I was going to send back and she was so impressed that she bought a pair from me and took Shoon's details, so I only had to return one pair that fit neither of us. Printing off the return label and returning the shoes was made easy with your site and I wouldn't hesitate to buy more shoes from Soon.