Terrible service The company is using the cheapest shipment options and does not take any responsibility for delays which may be unlimited. They refuse to start refund process even if an order was not delivered within the estimated delivery time. Representatives are wasting customers' time simulating help and are not able to resolve any issue. They also refuse to connect you to a manager saying that there are no managers in the company. The representative told me that they will start the refund process when they receive the order back. It is hard to return what you have not received though.