Found this company while searching online and decided to take a chance rather than going to one of the big DIY stores. I'm so glad I did. Called up and spoke to Stu. He couldn't have been more helpful, answering all my questions. I subsequently purchased 2 x solid oak 45cm handrails with antique brass brackets. They came extremely well packaged and arrived in perfect condition. I've used clear danish oil on the rails to keep the beautiful natural grain of the wood and they look stunning. Wouldn't hesitate to purchase from this company again or recommend them.