I regret ordering from simply be, absolutely disgraceful service. My items got delivered to the wrong address, 4 hours away from my address, I’ve contacted them 5 times now to rectify this and all they can say is they cannot refund me due to their protocols. I have paid for my items but not received them as simply be did not post out my items to my address and now the evri delivery driver attempted to collect it from this random address but would not because there’s no bar code to scan. I am out of pocket by £25, not received my items and simplybe refuse to refund me. Absolutely shocking and disgusting service. Will not be ordering from them again, I definitely do not recommend shopping here you will never receive your items.