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Judith Hawkins
I ordered and paid via applepay for Sloggi items advertised on Simply Be’s website. The next day i received an email cancelling my order due to stock having run out! No mention of a refund of my cash payment! I phoned Customer Services. Amber was impossible to deal with and she could not understand that if a customer has their ordered cancelled by email, normal business practice is for advice of a refund to be referred to in the same notice. Customers should not have to seek this information. I will not be using this so called company again as it also seems that it doesn’t carry stock but tries to source it after a customer has paid.
10 months ago
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Simply Be has a 2.5 average rating from 169 reviews

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