I ordered and paid via applepay for Sloggi items advertised on Simply Be’s website.
The next day i received an email cancelling my order due to stock having run out! No mention of a refund of my cash payment!
I phoned Customer Services. Amber was impossible to deal with and she could not understand that if a customer has their ordered cancelled by email, normal business practice is for advice of a refund to be referred to in the same notice. Customers should not have to seek this information. I will not be using this so called company again as it also seems that it doesn’t carry stock but tries to
source it after a customer has paid.
11 months ago
Simply Be has a
2.5
average rating
from
170
reviews
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